12996 Privacy Policy
Information We Collect
We collect various types of information to provide you with seamless service and protect your account security. This includes:
- Account Information: personal details you provide during registration like name, email, phone number, and date of birth.
- Device & Browser Data: technical information using your device and browser to optimize experience and detect fraud.
- Payment Details: local transaction data involving INR payments using UPI, Paytm, and other approved methods.
- Cookies & Tracking: used to personalize content, analyze platform usage, and improve performance.
- Usage Data: logs and analytics on your interactions to enhance functionality and customer service.
How We Use Your Information
Your information helps us verify your identity, process transactions securely, and deliver personalized offers.
We also use your data for compliance with legal obligations and to improve our sports betting, live casino, and lottery services’ quality and safety.
Marketing communications are sent only if you consent and provide options to unsubscribe anytime.
Cookies and Tracking Technologies
Cookies enable a smoother browsing experience by remembering your preferences and login state.
We use first-party cookies for essential site functions and third-party cookies for analytics and marketing. You can manage cookie preferences via your browser settings.
No sensitive financial data is stored in cookies. We prioritize user privacy and data security.
Data Storage and Security
12996 follows industry standards including SSL encryption and database security protocols to protect your data against unauthorized access or loss.
Data is stored in secure servers with access limited to authorized personnel only.
Regular security audits and updates are conducted to keep your information safe.
Sharing Information with Third Parties
We do not sell your personal data to any third parties.
Personal information may be shared with service providers and regulatory authorities strictly to comply with legal requirements or enhance service delivery.
All third parties must adhere to strict confidentiality and security standards.
Your Rights and Controls
You have the right to access, modify, or request deletion of your personal data held by 12996.
Account settings provide options to manage marketing preferences, cookie consent, and data export requests.
Contact our support team for assistance on privacy-related matters anytime.
Updates to This Privacy Policy
12996 reserves the right to modify this Privacy Policy as needed.
Any material changes will be posted on this page with an updated effective date.
We encourage frequent review to stay informed on how your data is protected.
Contact Us
For questions about this privacy policy or data handling, please reach out to our customer service via the FAQ page or support channels.
We are committed to addressing your concerns promptly and transparently.